Several factors increased job dissatisfaction among medical doctors in Indonesia

Bastaman Basuki, Pamela A. Priyudha, R. Irawati Ismail

Several factors increased job dissatisfaction among medical doctors in Indonesia

Abstract


Abstrak
Latar belakang: Beberapa faktor stresor kerja dapat meningkatkkan ketidakpusasan kerja. Tujuan penelitian ini untuk mengidentifikasi beberapa faktor dominan terkait dengan ketidakpusasan kerja.
Metode: Studi potong lintgang dengan sampling purposif yang dilakukan pada bulan April-Juli 2011. Subyek terdiri dari mahasiswa pascasarjana dan dosen Fakultas Kedokteran Universitas Indonesia. Regresi linier digunakan untuk menganalisis data. Hasil: Peserta terdiri dari 306 subyek, berusia 23-47 tahun, mayoritas perempuan (61,4%), menikah,
dan tidak pernah mengikuti pelatihan manajemen stres. Sedangkan pekerjaan saat ini/sebelumnya adalah dalam pelayanan kesehatan, atau pejabat pemerintah. Tingkat ketidakpuasan kerja berkaitan dengan
tujuh faktor: yang tertinggi ialah kurangnya dukungan dari atasan, dan yang terendah ialah melakukan layanan di luar jam kerja. Satu poin kurang dukungan atasan akan meningkatkan ketidakpuasan kerja
sebesar 1,26 [koefisien regresi (β) = 1,26, P = 0,000); satu poin untuk menyediakan layanan di luar jam kerja akan meningkatkan 0,61 poin ketidakpuasan kerja (β= 0,6, P = 0,001). Kesimpulan: Kurangnya dukungan atasan dan interaksi dengan rekan kerja, peran organisasi ambiguitas, prosedur birokrasi, memberikan pelayanan di luar jam kerja, dan umpan balik yang tidak memadai dari pasien akan meningkatkan ketidakpuasan kerja. (Health Science Indones 2013;1:11-6)
Kata kunci:ketidakpuasan kerja, stresor kerja, dokter

Abstract
Background:Several factors of work stressors may increase a person’s job dissatisfaction level. This study aimed to identify several dominant factors related to job dissatisfaction among medical doctors. Methods: A cross-sectional study with purposive sampling was conducted in April-July 2011. Subjects consisted of postgraduate students and faculty members of the Faculty of Medicine, Universitas Indonesia. Linear regression was used to analyze the data. Results: The participants consisted of 306 subjects, aged 23-47 years old, the majority were female (61.4%), married, current/previous work was in health services, government officials and never had stress management training. Job dissatisfaction level related to seven factors, the highest was having lack of support from superiors and the lowest was being required to provide services outside normal working
hours. One point of having lack of support from superiors increased job dissatisfaction by 1.26 [regression coeffisient (β) = 1.26; P=0.000); one point of being required to provide services outside normal working
hours increased job dissatisfaction by 0.61 point (β= 0.6; P=0.001).
Conclusion:Lack of superiors’ support and interaction with colleagues, role organization ambiguity, bureaucratic procedures, having to provide services outside normal working hours, and inadequate
feedback from patients all increased job dissatisfaction. (Health Science Indones 2013;1:11-6) Keywords: job dissatisfaction, work stressor, medical doctors

Keywords


job dissatisfaction, work stressor, medical doctors

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Health Science Journal of Indonesia

p-ISSN: 2087-7021
e-EISSN: 2338-3437

Published by : Badan Litbang Kesehatan, Kementerian Kesehatan RI

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